How to access mental health support in Australia
There are several ways to get support. Most people start with their GP — but you don't have to.
Start with your GP
Best for: most people starting out.
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Start with your GP: How does this work? Hide steps
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Book a long appointment with your GP
Ask for a longer appointment (at least 30 minutes) so there’s enough time to talk properly. This needs to be at your usual GP or a MyMedicare-registered practice. -
Your GP creates a Mental Health Care Plan
Your GP will ask about how you’ve been feeling, may use a short questionnaire, and write up a plan. This is what unlocks Medicare rebates for psychology sessions. -
Your GP refers you to the right practitioner
An MHCP-based referral covers psychologists, social workers, or occupational therapists (up to 6 sessions initially). For a psychiatrist, your GP writes a separate specialist referral letter, which is its own Medicare item, not part of the MHCP. Mental health nurses may be available through some GP practices or PHN-funded programs. -
Find and book your practitioner
Search directories like Psychology Today Australia, the APS directory, or ask your GP for a recommendation. Psychiatrist wait times of 2–6 months are common, so ask about cancellation lists. -
Attend sessions, then return to your GP for a review
For MHCP-funded sessions (psychologist, social worker, or OT), return to your GP after 6 sessions for a review. This unlocks 4 more, up to 10 per calendar year. Psychiatrist care isn’t capped the same way; follow-up is arranged with the psychiatrist directly. -
MHCP-funded sessions reset each January
The 10-session cap resets every calendar year. You’ll need a new Mental Health Care Plan from your GP to start the next year’s MHCP-funded sessions. Psychiatrist referrals aren’t subject to this cycle.
Step 1 of 6
4 more pathways below
The other 4 pathways
Pay privately (skip the referral, no rebate)
Pay privately (skip the referral, no rebate): Show details Hide details
You want to start quickly and are happy to pay out-of-pocket.
Best for: getting started quickly without a GP visit.
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Decide what kind of practitioner you want
Psychologist, counsellor, or social worker. Each has different training and approach. See our practitioners page to compare. -
Search directories or practice websites
Look for someone in your area or who offers telehealth. Most practices list their fees, specialities, and availability online. -
Contact them directly and book
Call, email, or book online. Many practices have online booking. -
No paperwork, no referral, just show up
You don’t need a GP referral, Mental Health Care Plan, or any other documentation. Just turn up to your appointment.
Free digital programs
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Paid therapy apps
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Free or low-cost support
Free or low-cost support: Show details Hide details
Cost is a barrier, you’re on a low income, or you want to access services without a Medicare gap fee.
Best for: people on a tight budget or without Medicare.
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Visit a Medicare Mental Health Centre
Free, walk-in, no referral needed. Call 1800 595 212 to find your nearest centre. -
Contact your local Primary Health Network (PHN)
PHNs commission free mental health services in your area. Search for your PHN online to see what’s available locally. -
Check headspace if you’re aged 12–25
Free or very low cost, no referral needed. Visit headspace.org.au to find your nearest centre. -
Ask about university training clinics
University psychology clinics offer sessions at $10–$80 on a sliding scale. You’ll see a trainee supervised by a registered psychologist. -
Ask your employer about an EAP
Employee Assistance Programs typically offer 3–6 free, confidential sessions. Check with your HR team or workplace intranet.